Privacy Policy

Seth Radha Kishan Jewellers (SRK Jewels)

Effective Date: October 1, 2025

Last Updated: October 1, 2025

1. Introduction

Welcome to SRK Jewels mobile application ("App"). This Privacy Policy explains how Seth Radha Kishan Jewellers ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email Address: For account creation and communication
• Phone Number: For account verification and contact
• Full Name: For personalized service
• Password: Encrypted and stored securely

2.2 Device Information

We collect:

• Device Tokens: For push notifications about gold/silver rate updates
• App Usage Data: To improve our services

2.3 Automatically Collected Information

We automatically collect:

• App usage statistics
• Error logs for app improvement
• Device information (model, OS version)

3. How We Use Your Information

We use your information to:

• Provide real-time gold and silver rate updates
• Send push notifications about rate changes
• Manage your user account
• Improve our app and services
• Provide customer support
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist us (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure servers and databases
• Regular security audits
• Limited access to personal information

6. Data Storage and Retention

Your personal information is stored securely and retained:

• As long as your account is active
• For a reasonable period after account deletion
• As required by applicable laws

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt-out of push notifications
• Request data portability

8. Push Notifications

We send push notifications to inform you about:

• Gold and silver rate updates
• Important announcements
• App updates

You can disable push notifications in your device settings at any time.

9. Third-Party Services

Our app uses the following third-party services:

• Supabase: For database, authentication, and storage
• Expo: For app development and push notifications
• Firebase: For push notification delivery

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Sending you a notification
• Updating the "Last Updated" date

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.